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Looking for the most efficient solution for your business telephones? Integrate the existing traditional telephone network with the multifunctional IP network! Increasing numbers of organisations in both the small and larger business sectors are using this method to benefit from the numerous “smart” open-source services and products from @COM Business Manager.
@COM Business Manager meets the requirements and wish-lists of organisations for a (phased) transition for integrating their voice and data communications. Naturally, @COM Business Manager supports a wide range of VoIP protocols. It can also be linked effortlessly to innumerable other systems and networks. That means that there is always room for your own developments and modifications. In short, @COM Business Manager offers tailored solutions, flexibility and functionality at extremely attractive open-source rates! |
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| @COM All-In-One Telephony platform |
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| @COM Server |
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@COM Voice over IP |
 @COM Business Manager is a complete all-in-one IP telephony system installed on robust server platforms designed specially for communication purposes. A customized and optimized bundle of Asterisk open source application software is supplied, making it possible to offer a high-quality, integrated communication solution.
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Organisations often still use two separate networks for their communications. One of these is the traditional telephony network which involves making an exclusive, non-shared connection between the two callers that remains present for the entire duration of the call. The second type of network is the one for data applications, such as an internal Local Area Network (LAN) or the Internet. This technology packages voice, data and video into numerous separate data packages that are transmitted along with many others using the Internet Protocol (IP).
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| @COM IP Telephones |
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| @COM IP300 Phone |
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@COM IP320 Phone |
NGiven the @COM Award for VoIP Phones for a very good reason. Features include an intercom function, ‘station busy’ LED and many more handy capabilities.
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Highly advanced business phone, based on industry standards. This phone has numerous advanced functions.
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| @COM IP360 Phone |
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@COM IP Softphone |
Highly advanced business phone, based on industry standards. This phone possesses numerous advanced functions. It has a very readable, clear graphical display.
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This is an application that is installed on a computer. It responds like a real phone. Using a headset or separate handset allows the computer to be used for dialing. Very handy for people who are traveling a lot and whose best friend is their laptop.
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| @COM Management Software |
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| @COM Management Software |
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@COM Management Software is a PC application that is specially suited for management purposes. The application provides a clear Windows graphical user interface for data entry. The platform can be managed simply through the user-friendly management software.
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| @COM End User Software |
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| @COM Callcenter Software |
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| @COM Contact Manager |
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@COM Routing & Call Distribution |
@COM Contact Manager is an ideal solution for organizations that want even more features. This application can be provided fully installed on an existing PBX or as Callcenter. It can moreover be installed as a software upgrade to an existing @COM system. @COM Contact Manager provides extensive functions such as Skills-Based Routing (SBR), Priority Queuing (PQ), Call Recording (CR) and advanced options for control and reporting. These can be added for each agent or supervisor, so that the product can grow with the organization without any problems.
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 This application bundle provides several features such as Skills-Based Routing (SBR), Priority Queuing (PQ), Call Recording (CR) and advanced options for control and reporting. These can be added for each agent or supervisor resulting in a product that can grow seamlessly with the organization.
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| @COM Voice Recording |
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| @COM Call Catcher |
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 The call recording system @COM Call Catcher gives organisations a centralised administrative capability for the calls they have recorded. Incoming and outgoing telephone connections are equipped with integrated functions for speech processing. This means that all telephone calls can be recorded, stored and retrieved. Lightning fast.
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| @COM Reporting Options |
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| @COM Callcenter Reporting |
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@COM Call Detail Record (CDR) Reports |
 @COM Callcenter Reporting contains a complete package of callcenter reports. Using this web-interfaced application, custom-made detailed reports can be generated based on the activities of individual callcenter employees or hunting groups.
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 With @COM CDR Reports, clear reporting gives organizations insights into their overall phone call traffic, whether it is needed per site, department, station or even at the single call level. Traffic measurements are also possible. Multiple tailored reports can be made that users can send by e-mail. Automatic alerts and blocking due to misuse of the telephone system are other features.
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@COM systems are provided with desktop application software to boos the productivity of its users. As there are functions for call control and the capability of changing the configuration of extensions, employees can handle calls more efficiently.
As an @COM Voicemail user, you will be accustomed to being able to use your cellphone - even when on the road - to listen to, forward, answer and even delete your voicemails, faxes and e-mails.